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FAQ- Frequently Asked Questions
Quick Note about Covid-19
We are still taking orders and making items as this is a business we run from our homes. Please do no hesistate to contact us!

About Orders

  1. How do I place an order?
  2. How do I place a custom order?
  3. How long will my order take to process?
  4. Why don't you have an e-commerce site?
  5. Can I return items I have purchased?
  6. Do you do repairs?
  7. Do you have a storefront?
  8. Where can I find your items?
  9. Do you wholesale?
  10. Can I rent rather than buy?

About Process

  1. How do I take care of your leather products?
  2. How did you guys learn how to do this stuff?
  3. Where do you get your patterns?
  4. Where do you get your materials?
  5. Do you teach workshops?
  6. Can you make a _________?
  7. Who makes your videos?

About Us

Contact Us


About Orders Answers

  1. How do I place an order?
    If the item is like one of the coded items on our website, include the code for the item and the colors you want it in either by e-mail or text. We can contact you about how to secure payment from there. If you are in the LA area, we will often forgo shipping if we can arrange to meet up with you!
  2. How do I place a custom order?
    Contact us via e-mail, text or phone call. For custom project a lot of factors go into making quotes from materials, to labor, to deadlines. Custom orders will also require a 50% non-refundable deposit.
  3. How long will my order take to process?
    Between 1 and 14 days. If we are in town, if we have the correct material on hand for your item and it is one of our regular patterns, we can possibly deliver the VERY SAME DAY. However, it is a custom order and we need to go back and forth on design, materials and whatnot, orders can take longer.
  4. Why don't you have an e-commerce site?
    Everything we make can be customized in some way. We can not possibly make, photograph and maintain a site with every variant on an item. There are only the two of us doing all of this work, and it is important we create great product rather than a great website.
  5. Can I return items I have purchased?
    No. We understand buyer's remorse, but we are handcrafters trying to make a living.
  6. Do you do repairs?
    Yes. We stand by our product, if something breaks, pops, or tears we will do what we can to repair it. Repairs inside of 6 months of purchase will be free. Yes we can also do repairs on other crafter's items. No, we are not miracle workers. Unreasonable use or destruction can not always be fixed.
  7. Do you have a storefront?
    Nope, can't afford one in Los Angeles at the moment. We are always looking for places that will either carry commission or buy wholesale.
  8. Where can I find your items?
    We frequent a lot of shows in the Southland and beyond. Look at our Schedule page for more information.
  9. Do you wholesale?
    If you are a business interested in buying in bulk (5 piece minimum per item), we can work something out, but generally these are the lowest prices we can offer.
  10. Can I rent rather than buy?
    If you need something for a film or photo shoot we can rent out items at 15% of listed price. Delivery and collection fees are negotiable.

About Orders Answers

  1. How do I take care of your leather products?
    Every once in a while whipe clean with warm water and a touch of soap. Do not soak the leather. After cleancing use an uncented lotion to clean. If you want to get fancy you can use saddle soap and expensive leather treatment products, but they really aren't necessary.
  2. How did you guys learn how to do this stuff?
    Cindy was already making things with leather long before she met Jo. She watched a lot of YouTube videos as well as taking workshops with places like Tandy. Jo learned a great deal about sewing from friends who make costumes for themed events, but learned specifically from Cindy about leather. The two have advanced their skills through trial an error over the last several years.
  3. Where do you get your patterns?
    All of the regular items in the shop are designed by Jo. For commissions there is the occasional purchased pattern that ultimately gets adapted to fit a customer's taste.
  4. Where do you get your materials?
    Cindy is an amazing hunter/gatherer and has a slew of shops she frequents for all of the leather, hardware and tools to keep C & J Goods running.
  5. Do you teach workshops?
    Alas, no. The cost in Los Angeles to find a workspace, provide insurance and to acquire enough tools to do a workshop is prohibitive. HOWEVER, please contact us if you are in the LA area, we can arrange private instruction for a few people at a time.
  6. Can you make a _________?
    To this we will always answer "Yes, But". We focus on accessories rather than attire. We are also loathe to copy someone else's pattern and style if it is available with them. We know a loft of craters in the handmade community and we would be loathe to have our designs stolen. If we can we will point you to the right artisan for the job.
  7. Who makes your videos?
    This is really a collaborative process. Jo works closely with Riley Shen a talented cinematographer and reluctant editor. Their music was composed by Alberto G. Cruz with an original introduction sequence provided by Francesca Capraro.

Cindy and Jo are the craftswomen behind C & J Goods.

In 2015 we got tired of people interrupting us to ask about the harness and pouches we wear everyday and asking where we got them and so decided to go into business. That means we do all of our own designs, sourcing and website work. We are no strangers to crafting and have worked in a variety of media for years making personal projects for both everyday wear and for costuming. 

Our goal is to create items that are not only functional and sturdy, but also unique.  You can find us working booths at a number of comic book conventions and art shows in the southland and barring that they are speeding around Los Angeles on their motorcycles.


Contact Us
Reach us through the cell phone listed at the top, via our gmail, through Facebook, or through Instagram.
Any reference material you can provide with project ideas or needs, please include that in your contact.